I am an entrepreneur with an engineering background, complemented with startup experience.
Currently I am working on a couple of new projects, my own consulting company, serve as President of the Dartmouth Entrepreneur Network of Boston, and on the Executive Committee for the Thayer School Annual Fund.
I have lived overseas, and speak three languages fluently, have worked as a Management Consultant for a boutique strategy consulting firm in Boston, and have an A.B., and B.E. from Dartmouth College, and a Master of Engineering Management from Thayer School of Engineering and Tuck School of Business at Dartmouth.
I was born and raise in Miami, FL, and the only sports team I still passionately root for is the University of Miami Hurricanes football team.
I occasionally run marathons and ultra-marathons, always wear my collar up, and love all things orange.
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The Product vs Distribution Framework
So who will end up buying Palm
iPad Opportunities - Clipboard Replacement
As I continue to organize thoughts around some general motivational posts, I'm still fascinated by technology and recently the iPad, the newest addition to my tech library.
- Coaches - even professional coaches use clipboards, often the mini-whiteboards with an outline of the field, imagine a simple app that you could draw plays on and pull up "template" plays to then expound on.
- Inventory Management - anything in a warehouse where people are on the go, but need to check back on orders and current stock levels.
- Hospitals - A no-bariner, people are writing about the benefits for nurses and other healthcare professionals.
- Club VIP Lists - Real time updated and easier to manage than the current print-out list with a checklist
- Wedding Planner - We've all seen these, frantically checking off stuff and planning to make sure things go off smoothly.
- Construction Management - Especially on-site, lots going on
Email - the original killer app and still a loyal dog
Thoughts on the upcoming Tablet or iSlate
Aiming to Redefine Portable Computing
In general, I agree with John Gruber's thoughtful post on the Tablet (well worth a read) and I don't think this will be designed as a single focused device, e.g. an eReader or big iPhone. They are aiming to redefine laptops and portable computing, not to make a pretty interface for e-reading and movie browsing.Thoughts on OS and Usability
Completely redefined Finder / File Browsing
Presumably on a computer of the rumored size and power there will be some more robust file structure than on an iPhone. Although file structure is fading away with cloud based services and Apple's own push to make files meaningless in their iLife sweet, they are still here for now. However it's easy to imagine what it could look like by using the CoverFlow viewer on the Mac Finder.Full Screen Applications
Most people don't understand the current paradigm of "Applications" and when you're "in" an application. I think computing in general will move away from the floating windows to a full screen application. It's hard to realize this until you have to explain to non-savvy users what an "Application" is, how to tell if they're in one ("Mom, look up at the top left and what does it say, no the really top left). Every time I have to explain toNo iPhone App "Widgets"
Many people have been speculating that the Tablet will have the ability to either scale up iPhone apps, or enable them as widgets. I disagree because that would be the easy way out, and Apple doesn't do that. They will make developers re-write their apps completely, to take advantage of the larger screen real estate, new gestures, background processing, and perhaps other goodies. The App Store has proven that developers are extremely willing to write new apps, and Apple will leverage this to make them create new versions and not give them the easy way out of letting exiting apps exist on the tablet.Thoughts on the Steve's Keynote
In typical Steve Jobs style, he will come on stage and make fun of current Tablet PCs including insults on usability (most require pens and have terrible UIs), aesthetics (I don't need to elaborate), and usage cases (what do you do on them other than scribble illegible notes?). This will set the stage for him to focus on the usage cases that make the Tablet different. For Steve, it's all about the product and how it's used. I can also see a similar type of introduction to Steve Jobs' iPhone introduction, which they positioned as a "a revolutionary mobile phone, a widescreen iPod, and a breakthrough Internet device." Perhaps a world-class eReader, a full size media center, and a breakthrough tablet computer. It's worth watching the original iPhone keynote, which was 3 years ago. Steve wasn't too far off with his prognostication that the phone was 5 years ahead of others, it took Google and the entire industry to come up with the closest bet to the original iPhone - 3 years later.Core Usage Cases and Product Features
Productivity - Touch-ready iWork
One thing that really excites me that hasn't been talked about in all this hoopla is the ability for a truly innovative productivity suite. Microsoft Office has not changed its fundamental structure in 15 years, other than questionable UI changes (i.e. the "Ribbons"). But Apple can leverage their internal iWork (already a much better office suite, except for Numbers vs. Excel 2003 for Windows) to create a dedicated version that leverages the strengths of a tablet. Admittedly this is more relevant and exciting for Keynote, for creating, editing or reviewing presentations, but is also relevant for Pages and Numbers, though not for heavy lifting. I think there already exists a UI framework that would make sense, similar to iPhoto full screen editing, with an auto-hiding browser on top and auto-hiding tool bar on the bottom.Hub of Digital Life - Touch-ready iLife
Another core software suite will be porting iLife as a touch-ready application. iPhoto would probably be the most useful, but there might be new applications.Reading
Even though Steve Jobs said that "nobody reads anymore", it's impossible to ignore that reading on a laptop / computer is a major usage case, just not necessarily books, as he was referring to. When I'm reading blogs, PDFs, or newspapers online, I'd certainly prefer a tablet form factor. And if it was good enough, I'd much rather have that to view my magazines (Wired, The Week and Popular Science) instead of the paper version. I also imagine Apple will be working with publishers (newspapers, magazines, books) to make the buying experience easier and get them excited about eReaders, which are here to stay. Again, this won't be a dedicated device, but I'd be surprised if this is not laid out as a core usage.Full iChat including Video Chat
The Tablet would certainly have the horsepower, and a front mounted built in iSight would make video converations incredibly simple and elegant.Video
As more and more video consumption moves online and onto computers, it makes sense for a device that will essentially be just a screen to have a core and elegant video viewing interface. Apple also has strategic reasons to continue to push to centralize how people purchase and watch video. Watching a movie on a 10" screen is certainly more doable than on a 3.5" screen.Areas that will NOT be core usage cases
Games
Apple is allegedly not happy with the fact that the iPod Touch and iPhone have become such game centered devices, but I think it makes sense on a device that size. The entire device is a great controller that offers unique handheld gaming abilities. A 10" devices does not lend itself to that type of gaming, and if you're going to need a controller, then you might as well have a game console. I disagree with AppleInsider on this one.Music
Music, which has been the center of the iPod revolution and was a core feature on the iPhone, will play a primary role on this device. iPod market penetration is already near saturated, and people want music portability, which a 10" tablet won't offer.Price: $999
Apple doesn't go low end, they are not trying to compete with netbooks directly, especially at launch. They will try to create the best tablet computer ever created, and then potentially have it move down market to compete with netbooks, but don't hold your breath (I've been waiting for a $299-399 Mac Mini for years and full expected they would come that low, but instead the base price increased from $499 to $599). Even at that price, you better believe people will be lining up around the block to buy one when they come out. I myself will be one of them (I bought the original iPhone at $599).Doubtful but feasible and would be cool
True Docking Ability
If you take the keyboard off of the MacBook Air, and fold the screen down onto it, you can imagine a pretty thin tablet style computer. Now add 2 years of technology innovation on top of that, and you can see a tablet that should be just as powerful as a MacBook Air. When you think that a MacBook Air can run a 30" monitor with its video card and support a full array of USB connections, it's easy to envision a tablet with a dock that gives it power, USB, and a display connection, through either USB, MagSafe, and MiniDisplayPort, or an iPod like connector. This way, when you're at home or the office, you simply dock it in and have your main computer there, with an external screen, keyboard and mouse for full desktop computing. Either way, I'm excited to see what Apple and Steve Jobs unveil. My guess is this will be as significant as the original iPhone announcement three years ago. Can't wait.Innovation Near and Far . . . Really Far
Earlier today I read an interesting post from Venture Hacks about how disruptive innovation will continue in the near term. Their analogy was about how computers are evolving and accelerating. We all know the evolution from mainframes to personal computers to laptops. This is common knowledge.
The technically adept also are very well aware about how mobile phones are the next phase, and will replace personal computers in the near future. This analysis reminded me of a post by John Gruber of Daring Fireball, who a year ago wrote about how the iPhone has as much computer as the top of the line Desktop computer from just 10 years ago. This is really fascinating and eye opening, and really supports Naval's point.
It gets even more interesting when you start thinking another 10 or 20 or 40 years from now, and look at that type of innovation and acceleration in technology. I had a couple of beers with Matt Hodgson and Moe Kelley this evening, and we got into some very interesting discussions about the future, and business, which builds on the previous points (but in all reality deserves its own post, but since I'm bad about blogging, I thought I'd just throw it all in here)
Our discussion ranged from general technological advancement, to the companies that will die as a result of that advancement (think book publishers, newspapers, and "value-add" content distributers that are really dumb pipes), to the long term implications of this technological advancement. And that's where things got really interesting. So we thought about a framework to capture this evolution, which I'll roughly lay out here.
Phase 1: Today's Reality - The $200 Billion Technological Revolution
Let's face it, as much as we're all excited about the companies that are changing the world today (Google) and the companies that will change the world in the coming months or years (Facebook), a lot of it really comes down to the shift in dollars from traditional advertising (TV, print, radio) to Internet and new media advertising. Google has already shown how profitable this can be, and many others are well positioned to take advantage of the remaining advertising dollars that have not shifted to the Internet, but inevitably will (really, it's inevitable, just a matter of time). Yet even as exciting as that is, it's still just 3-5% of our economy.
Phase 2: Augmented Reality - The Next Technological Revolution
There is a lot of talk among technology circles about Augmented Reality. Simple and known versions of this are location based services that tell you where your friends are (e.g. Loopt), or great local deals through coupons. More advanced augmented reality includes the ability to layer on information into any real world setting (e.g. Layar), which nearly infinite uses and benefits. In terms of economic benefits, I find it difficult to quantify the impact. It's probably broader than advertising (think services, transactions, shopping, etc.).
Phase 3: Parallel Reality - The $2 Trillion Technological Revolution
The real mind bender is when you start looking at "Parallel Reality" (which given by the dearth and inconsistency of the Google search results isn't even a broad concept). I define "Parallel Reality" as the third stage, where the real world continues to exist, but a "parallel reality" exists along side it. This is Second Life taken to a whole new level of realism, where things try feel, smell, and seem real. In this world, you still live your normal life, but might plug in (or something else) to a parallel reality where you can enjoy things you might not otherwise be able to do. This could mean things you could not afford (luxurious trips), things you couldn't physically accomplish (climbing Mt. Everest for the physically able but not quite fit, or going for a jog for the physically incapable), or things that would be physically impossible (being in Tokyo for breakfast and Paris for lunch) or difficult (walking around Mars).
The reason I call this a $2 Trillion revolution is that it has the potential to impact fundamental industries such as travel, tourism, entertainment, restaurants, alcohol, etc. Basically anything that costs money to do in order to provide a mental or even physical stimulation that can be replaced in a virtual world is no longer safe from disruption the way it currently is.
Phase 4: Post Reality - All Bets are Off
Finally, at some point of technological evolution, we move past the physical world and even the virtual portrayal of the physical world. Fans of Ray Kurzweil will realize I'm treading into his territory. But once we move into a "world" where the virtual is more real and satisfying than the real, all bets are off. Government, the economy, society, are all irrelevant as they are defined today. Even if we're all digital, enjoying immortality in a utopian "Matrix", how do we physically keep the power on for all of our virtual brains and selves? I can go on, but I mainly wanted to illustrate how irrelevant everything we know is once we cross that chasm.
Before you write this off as sheer lunacy or even too far in the future for you to worry about, consider how fast technology is improving:
By the year 2020, your $1,000 personal computer will have the processing power of the human brain-20 million billion calculations per second (100 billion neurons times 1,000 connections per neuron times 200 calculations per second per connection). By 2030, it will take a village of human brains to match a $1,000 computer. By 2050, $1,000 worth of computing will equal the processing power of all human brains on earth.
Source: http://www.rense.com/ufo6/live.htm
That excerpt is from an article by Ray Kurzweil, and is worth a full read if you're interested. But it's clear that the computational power will be able to recreate worlds, recreate human brains, and recreate intelligence in the foreseeable future.
Back to Real Reality
Now bringing this all back to earth, there are lots of real opportunities in the short, medium, long, and real long term. I'm excited about all of them, and will be continuing to think and work in all realms. But every now and then it's really interesting to step back and think about what the current technology revolution really means beyond the business models. Even more interesting is to think about what the world will be like when I'm really old dying (or not).


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